Biomedical Science Letters

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Fig. 1. Positioning map of workload.

A region: Overtime hours are relatively high, and the level of difficulty is high. Therefore, this region should be required the recruitment. B region: Overtime hours are relatively low, and the level of difficulty is high. Therefore, focus on quality improvement such as education. C region: There are many hours of work, but the level of difficulty is relatively low, using administrative interns and contract workers. D region: Since both working hours and task difficulty are relatively low, the size of the workforce should be considered when adjusting the capacity.

Biomed Sci Letters 2019;25:381-9 https://doi.org/10.15616/BSL.2019.25.4.381
© 2019 Biomed Sci Letters